Warranty Information Audéo PFE: limited warranty

Phonak AG warrants that this product will be free from defects in materials or workmanship for a period of two (2) years from the date of original retail purchase. This warranty is available only to the original retail purchaser, and only if the product was purchased through the official online store or an authorized retailer.

Upon a breach of this warranty, Phonak AG will, at its sole discretion, replace or repair the product. If Phonak AG replaces the product, you are entitled to a replacement of equal or at least equivalent quality and technical functionality. When we replace the product, the replaced product becomes the property of Phonak and the new product becomes your property.

Repair or replacement shall be your sole remedy upon any breach of this warranty. In particular, Phonak AG shall not be responsible or liable to you for any monetary damages, including for any special, incidental or consequential damages, even if Phonak AG was aware of the possibility of such categories of damages. If your product manifests a defect within the warranty period, you may make a warranty claim, by presenting the defective product and valid proof of purchase from one of our authorized retailers or the online store. If you ordered the product through the online store, you can return it to the address on your invoice. You must return a copy of the proof of purchase with the product.

This warranty applies only to the external shell of the product and all internal components. The ear tips, cleaning tool, audio filters (incl. dispenser and replacement tool), ear guides, carrying case and adapters for mobile telephones are not covered by this warranty.

This warranty is available to you only if the product was handled properly, subject to normal use, and used solely for the purpose intended. This warranty does not cover normal wear and tear, damage caused by acts of God or misuse. In addition, this warranty does not apply if the product or individual components were repaired or modified by anyone other than Phonak.

This warranty is in lieu of all other standard implied warranties if the law allows, or if not, only to the extent the law allows. WITHOUT LIMITING THE GENERALITY OF THE PRIOR SENTENCE, PHONAK AG HEREBY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. In some countries, implied warranties cannot be limited. Under certain conditions, these limitation or exclusions may therefore not apply to you. This warranty replaces all other warranties for this product.