Only use Audéo PFE with original parts. Never use accessories from other manufacturers, as they are not compatible with Audéo PFE and can modify the frequency response of your earphones, damage them or even cause injury.
Original accessories can be purchased from authorized Phonak dealers or on the pfe.audeoworld.com website (available only in some countries).
Wearing the earphones
Audéo earphones deliver amazing sound if correctly inserted in the ears and if an absolute seal is achieved. To experience the best performance, proceed as follows:
- Turn the volume of the sound source to a minimum before connecting the earphones.
- Identify the left and right earphones.
- Attach the silicone ear guides to the cables and pull through to the earphones. The ear guides route the wires comfortably around the ears, ensuring a perfect fit and reduced cable noise. The snug fit is especially great during exercise because the earphones stay firmly in place. Use of the ear guides is optional.
- If you are using Comply™ foam tips, compress them with your fingers.
- Hold each earphone by the "leg" with the cable pointing up and the ear tips toward your head.
- Place the cable behind the ear and insert the ear tips into your ear canal with a gentle push. Do not force the earphones into the ears! If the ear tips are too big, try a smaller size.
- The cables hang behind the ears and then "down the back" or "on the chest". With the ear guides attached, the cable is routed perfectly around your ear.